Solutions
AI agent for WhatsApp
An AI assistant that answers questions, shares information and manages appointments over WhatsApp, 24 hours a day, so your team doesn't have to answer the same query twice.
The problem
Your team answers the same questions all day: hours, prices, availability, order status. Every repeated query is time not spent on what a person actually needs help with.
Meanwhile, whoever writes outside business hours waits until the next day for a reply, and often picks another provider before anyone answers.
How we solve it
We design and deploy AI agents that talk over WhatsApp Business, connected to your business's real information (not generic answers), so every reply is accurate and always up to date.
The agent resolves what it can on its own and hands off to a person on your team the moment a query needs it, without the user having to repeat what they already wrote.
What's included
- Available 24 hours a day, 7 days a week
- Connected to your knowledge base or management system
- Automatic appointment and query management
- Hands off to a human whenever needed
- Architecture with multiple AI models depending on the query
Frequently asked questions
Does the agent work with my existing WhatsApp Business?
Yes, it integrates with WhatsApp Business and your business's real information -knowledge base or management system-, not generic pre-built answers.
What happens if the agent can't resolve a query?
It automatically hands off to a person on your team, without the user having to repeat what they already wrote.
Can it manage appointments, not just answer questions?
Yes, besides answering queries it can coordinate appointments for different services, within the same WhatsApp conversation.
How long does it take to implement?
It depends on how complex your process is and which systems it needs to integrate with. We define that together once we understand your specific case.
