Privacy and cookies

1. Who we are and how to reach us

The controller of your data is WAIA SRL (WAIA Technologies), based in Rosario, Santa Fe, Argentina.

For any question about your data, write to [email protected].

2. What data we collect and how

This is what we collect:

• What you type in the forms: name, email, phone, country, company, the service you're interested in, your project's stage and budget, and your message. Each form asks for only some of these; it can't be sent without the required ones.
• The step-by-step form saves your details before the last click. As soon as you fill in name, email, phone and country in the first step, we receive them, even if you don't finish the rest. That way your enquiry isn't lost if you close the page.
• Technical data of each submission: your IP address, the date and time, and a log of the request. We use them for security, to stop abuse and repeated submissions.
• Google reCAPTCHA: to tell people from bots, the forms use reCAPTCHA Enterprise. It only loads when you send a form (or complete the first step of the step-by-step form), and to assess the submission we pass your IP and browser details to Google.
• An email to our sales team with your enquiry, so someone reads it and replies.
• Our internal follow-up system (CRM): your enquiry is kept there, with its status, the team's notes and the version of this notice you saw when you sent it. Only the WAIA team has access.
• If you open a contract we sent you: we record each time you open it (IP, country, browser and how long you spent reading) and, if you approve it, your name, the date and time, your IP and your browser.
• How the site is used: Google Analytics receives basic data from every visit, without cookies until you accept. With your OK we also use Google Analytics and Microsoft Clarity cookies. The details are under Cookies.

If you message us on WhatsApp from the site's buttons, the conversation goes through WhatsApp, not through our forms.

3. What we use it for

• To answer your enquiry and have the sales team contact you about it, by email, phone or WhatsApp.
• To follow up on that conversation and, if we work together, for the business relationship.
• To protect the site and the forms from abuse and spam.
• To measure and improve the site, with cookies only if you accept them.

We don't sell your data or share it for other purposes. We don't send you newsletters or marketing campaigns without first asking for separate permission.

4. By sending your details you agree to be contacted

By sending your details in any of our forms, you agree that the WAIA sales team may contact you to answer your enquiry. In the step-by-step form this happens when you complete the first step, because that is when we receive your contact details.

We say so next to the button of every form, with a link to this page. You don't need to tick any box.

You can withdraw that permission at any time by writing to [email protected]. From then on we stop contacting you; what we did before remains valid. If you also want us to delete your data, see Your rights.

5. Cookies

Cookies are small files a site stores in your browser. Here we also include other ways of storing data in the browser, such as localStorage and sessionStorage.

Google Analytics and Google Tag Manager load on every visit. Until you accept, we tell Google not to store analytics cookies (Consent Mode v2). It still receives basic data about the visit without cookies, such as the date and time, the type of browser and the page you came from.

What happens if you decline them

You can browse just the same: the pages, the forms, the videos and WhatsApp work exactly the same. The only change is that we won't be able to measure or optimise your visit: we don't load Microsoft Clarity and we tell Google not to store analytics cookies.

How to change your choice

Whenever you like, from Cookie settings at the bottom of every page, or right here. If you accepted before and now decline, we delete the Google Analytics and Clarity cookies left on this site and reload the page so Clarity stops measuring.

Cookie settings

You can also delete or block cookies in your browser settings.

6. Who we share it with

Only with the providers that help us run the site and the forms, and only for that:

• Hosting: the server the site runs on and where enquiries are stored.
• Email delivery: the mail service that delivers your enquiry to the team.
• Google: Analytics, Tag Manager, reCAPTCHA and YouTube.
• Microsoft: Clarity, only if you accept the measurement cookies.
• Cloudflare: delivers and protects the site, and counts visits in aggregate.

Some of these providers, such as Google, Microsoft and Cloudflare, operate outside Argentina, so your data may be stored or processed in other countries.

7. How long we keep it

For as long as we need it to answer and follow up on your enquiry, or for as long as the business relationship lasts if we work together. If you ask us to delete it, we delete it (see Your rights).

8. Your rights

Under Argentina's Personal Data Protection Law 25,326, you can ask us for:

• Access: to know what data we hold about you. We reply within 10 calendar days.
• Rectification and update: to correct or complete your data, within 5 business days.
• Deletion: to delete it, also within 5 business days.

To ask, write to [email protected]. You don't need any special form; we may ask you to prove your identity.

Access is free if you ask at intervals of six months or more, unless you show a legitimate interest in asking sooner (Law 25,326, art. 14, sec. 3).

If you think we haven't respected your rights, you can file a complaint with Argentina's Agency for Access to Public Information (AAIP).

9. Changes and version

If we change this policy, we update the date and version shown below. With every enquiry we keep the version of the notice you saw when you sent it.

Last updated: 8 November 2026Notice version: 2026-11-08